You can always object to their use under privacy policy.
General
Terms and Conditions
§ 1 Scope
The following general terms and conditions govern the contractual relationship between
stocubo GmbH
represented by Julia Haneke,
Tucholskystr. 31, 10117 Berlin,
HRB number: 139168,
sales tax identification number DE336881637
and
the consumers and entrepreneurs who buy new goods through our store.
Contradictory conditions or deviating from our terms and conditions are not recognized by us. The contract language is German.
§ 2 Conclusion of contract
The offers on the Internet represent a non-binding invitation to you as a buyer to submit a binding offer by placing an order, which we can then accept. The conclusion of the contract in electronic business transactions via our store system therefore includes the following steps:
- You select the products in the desired specification (type, color, quantity) and place them in the shopping cart by clicking on "Add to cart".
- After pressing the button "next step" you choose whether you want to register as a customer or continue as a guest.
- In the next steps you enter the billing and shipping address and select the payment method.
- Here you can check your order again and edit your entries if necessary. Here you can also make changes to your order and change it again by clicking on the button "Back to shopping cart".
- By clicking the "Buy now" button you make a binding offer to conclude a purchase contract with us.
- With the order confirmation sent immediately by email, we declare the acceptance of the offer and the purchase contract is thereby concluded. Orders can also be placed by email in case of e.g. technical problems.
In these cases, the conclusion of the contract includes the following steps:- 6.1 You make a binding offer by naming the desired specification (type, color, quantity) verbally or in text form.
- 6.2 We will immediately send you a confirmation e-mail that the order has been received and attach an order confirmation to it.
- 6.3 Once the confirmation email is sent, the purchase contract is concluded.
- 6.1 You make a binding offer by naming the desired specification (type, color, quantity) verbally or in text form.
§ 3 Prices and shipping costs
All prices stated in the store are (gross) final prices and include the statutory sales tax applicable in the respective country of delivery. In addition to the final prices, depending on the shipping method and the amount of the order, additional shipping costs are incurred, which are displayed before completing the order process. You can find more information about the shipping costs on the website.
§ 4 Terms of payment and delivery.
The delivery or handover of the goods is generally only after prepayment
You can choose from the following payment methods: Advance bank transfer, payment via the payment service provider PayPal or payment by EC or credit card in our showroom (Tucholskystr. 31, 10117 Berlin).
The ordered goods will be produced and prepared for shipment or pickup only after receipt of payment. The delivery times depend on the current order volume and the production time and can be taken from the current information on our website. If we are unable to meet the stated delivery times, you must grant us a reasonable period of time for subsequent delivery. If we still do not deliver by the end of this period, you can withdraw from the contract.
§ 5 Delivery area
We deliver only within Germany and within the EU to Austria, Belgium, Netherlands, Luxembourg, France, Poland, Denmark, Finland, Ireland, Greece, Spain, Portugal, Italy, Sweden, Croatia, Estonia, Latvia, Lithuania, Czech Republic, Slovakia, Slovenia, Romania, Bulgaria and outside the EU to Liechtenstein, Norway and Switzerland.
Unfortunately, deliveries outside Europe are not possible. If you wish to have your order delivered to a country other than the above-mentioned EU member states, we will be happy to calculate the respective shipping costs upon request.
§ 6 Contract design
Your order with details of the concluded contract (for example, type of product, price, etc.) will be stored by us. The GTC will be sent to you with the order confirmation and can also be accessed at any time after the conclusion of the contract via the website of the provider or downloaded as a PDF under this link.
As an already registered customer, you can access your past orders via the customer login area (My Account).
You can change your selection at any time until you submit your order by changing the number of products in the shopping cart, and/or delete the selected item by clicking on the "trash can" icon. The page refreshes automatically and changes are applied directly. You can exit the ordering process at any time by closing the browser window.
§ 7 Privacy
When initiating, concluding, processing and reversing a purchase contract, we collect, store and process data in accordance with the statutory provisions. You can find out about the specific scope, purpose and nature of the collection, storage and processing of your personal data in our Privacy Policy on our website. There you will also receive information about your rights and setting options to protect your privacy. For questions and requests for deletion, correction or blocking of your personal data, you can contact via the following contact details:
stocubo GmbH,
Tucholskystr. 31,
10117 Berlin
E-mail: [email protected]
Phone: +49 (0)30 232 56 01 80
§ 8 Cancellation policy
If the purchase contract was concluded using means of distance communication (our online store, by phone or e-mail), you have the right to revoke this contract within 100 days without giving any reason. Custom-made products that cannot be ordered via our store are excluded from revocation according to § 312g para. 2 BGB.
The revocation period is 100 days from the day on which you or a third party named by you, who is not the carrier of the goods, have taken or has taken possession of the last goods.
To exercise your right of revocation, you must inform us by means of a clear declaration (e.g. an e-mail or a letter sent by post) of your decision to revoke this contract.
Revocation address:
Tucholskystr. 31,
10117 Berlin
E-Mail: [email protected]
You can download and use our sample withdrawal form for this purpose, but it is not mandatory.
To comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
§ 9 Consequences of the revocation.
If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and at the latest within 14 days from the day on which we received the notification of your revocation of this contract.
For repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you. In no case will you be charged for this repayment.
We may refuse repayment until we have received the goods back. You must return or hand over the goods to us immediately and in any case no later than 14 days from the day on which you notify us of the revocation of this contract.
The deadline is met if you send the goods before the expiry of the period of 14 days. We shall bear the costs of the return shipment. You will only have to pay for any loss in value of the goods if this loss in value is due to use of the goods that is not necessary for checking the condition, properties and functioning of the goods or insufficient packaging of the return shipment.
§ 10 Alternative Dispute Resolution pursuant to Art. 14 (1) ODR Regulation and § 36 VSBG.
The European Commission provides a platform for online dispute resolution (OS), which you can find at http://ec.europa.eu/consumers/odr/. We are willing to participate in an out-of-court conciliation procedure.
§ 11 Warranty rights
The statutory warranty rights apply to all goods from our store. Custom-made products that cannot be ordered through our store are excluded from revocation according to § 312g para. 2 BGB.
§ 12 Applicable law, severability clause.
German law shall apply exclusively. In relation to a consumer, this choice of law shall only apply to the extent that it does not restrict any mandatory statutory provisions of the state in which he has his residence or habitual abode. The invalidity of any provision of these General Terms and Conditions shall not affect the validity of the other provisions. The General Terms and Conditions are also available for download.
